Terms of service
1. DEFINITIONS
For purposes of these Terms and Conditions:
Company: Ecommerce Logistics Solutions LLC.
Customer: Any individual or entity purchasing products through the Website.
Website: The online platform operated by the Company.
Product(s): Any goods offered for sale through the Website.
Order: A purchase request submitted by the Customer.
Agreement: The legally binding contract formed between the Company and the Customer upon acceptance of the Order.
2. SUBJECT MATTER OF THE AGREEMENT
The Company agrees to sell and deliver the Products selected by the Customer through the Website, subject to availability, in exchange for the total purchase price indicated at checkout.
By placing an Order, the Customer declares and warrants that:
a) They are at least 18 years of age (or the legal age required in their jurisdiction).
b) They have full legal capacity to enter into binding contracts.
c) They have read, understood, and accepted these Terms and Conditions.
3. MODIFICATIONS TO TERMS
The Company reserves the right to modify these Terms and Conditions at any time. The applicable version shall be the one published on the Website at the time the Order is placed.
Customers are responsible for reviewing the Terms prior to completing a purchase.
4. COMPANY RIGHTS AND LIMITATION OF LIABILITY
4.1 Website Operation
The Company does not guarantee uninterrupted access to the Website and shall not be liable for:
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Internet network failures;
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Technical malfunctions;
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Force majeure events;
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Any event beyond the Company’s reasonable control.
4.2 Customer Errors
The Company shall not be liable for errors caused by incorrect data entered by the Customer, including but not limited to shipping address, email address, or payment information.
4.3 Improper Use
The Company is not responsible for damages caused by improper, fraudulent, or bad faith use of the Website by the Customer.
4.4 Suspension
The Company reserves the right to suspend or restrict access to the Website in cases of suspected fraud, misuse, or unlawful activity.
5. OFFERS AND PRODUCT INFORMATION
All offers are subject to availability.
Product descriptions and images are provided for informational purposes. While the Company makes reasonable efforts to ensure accuracy, minor variations may occur.
Obvious typographical errors do not bind the Company.
Prices are displayed including applicable taxes unless otherwise stated. Shipping costs, if applicable, are displayed before checkout.
6. FORMATION OF THE AGREEMENT
The Agreement is formed when:
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The Customer completes the checkout process; and
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The Company confirms acceptance of the Order via email.
The Company reserves the right to refuse or cancel any Order at its discretion, including but not limited to cases involving suspected fraud, pricing errors, or legal restrictions.
7. PAYMENT
Payment must be made using the methods offered on the Website.
The Company reserves the right to verify payment information before processing any Order.
Orders will not be shipped until payment has been successfully received and confirmed.
8. SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed.
The Company is not responsible for delays caused by carriers, customs, weather conditions, or force majeure.
Risk of loss transfers to the Customer upon delivery to the shipping address provided.
9. RETURN POLICY & RIGHT OF CANCELLATION
9.1 Right to Cancel
Customers may request cancellation within 14 calendar days from the date of delivery, provided that:
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The Product remains unopened, unused, and in original condition;
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The Product is returned in its original packaging.
9.2 Exclusions
For safety, sanitary, and regulatory reasons, certain products may not be eligible for return once opened.
9.3 Procedure
To initiate a return, the Customer must contact:
contact@mavericksgenetics.com
The Customer must provide order number and proof of purchase.
9.4 Refunds
If the return is approved:
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Refunds will be issued within 14 days of receipt of returned goods;
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Refunds will be processed using the original payment method;
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Shipping costs are non-refundable unless the return results from Company error.
The Company reserves the right to withhold reimbursement until the returned goods are received and inspected.
10. WARRANTIES
Products are sold “as is” unless otherwise expressly stated.
The Company disclaims all implied warranties to the fullest extent permitted by law.
11. INTELLECTUAL PROPERTY
All content on the Website, including trademarks, logos, product names, images, and text, is the property of the Company or its licensors.
Unauthorized use is strictly prohibited.
12. COMPLIANCE WITH LAW
The Customer is solely responsible for ensuring compliance with all local, state, federal, or international laws applicable to the purchase and possession of the Products.
The Company does not provide legal advice regarding the legality of products in specific jurisdictions.
13. GOVERNING LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.
Any dispute shall be subject to the exclusive jurisdiction of the courts located in Delaware, United States.
14. CONTACT INFORMATION
Ecommerce Logistics Solutions LLC
1209 Orange Street
Wilmington, Delaware 19801
United States
Tax ID: 61-2216317
For customer service inquiries, please contact: contact@mavericksgenetics.com